Full Privacy Statement


How We Use Personal Data

FoodAI collects Personal Data from you for all purposes necessary to ensure the regular operation of your account and/or availability of our Services. These include, among other things, providing you with our Services; improving our Services and/or offering new products or services to you; informing you about events; inviting you to participate in specific research projects, contacting you to obtain testimonials or for other promotional purposes; performing quality control activities; conducting other R&D; and, upon your authorization, conducting FoodAI Research.

FoodAI may provide your Personal Data to our third-party service providers, which are companies and people that help us provide, understand and improve our Services. For example, we may use service providers to help host our website, send emails, implement our marketing campaigns, measure the effectiveness of our advertising, conduct surveys or polls, obtain testimonials, or otherwise help us run or improve our business. In all instances, our service providers act on FoodAI’s behalf and we require by contract that they protect the confidentiality of any information they receive from us.

How We Use Registration Information

We use your Registration Information to authenticate your website visits and usage; to communicate with you about information and services that you have requested; and to manage and improve our website, software, and Services. We give you the opportunity to opt out of optional communications through our Service.

How We Use Self-Reported Information

We use your Self-Reported Information to provide you with FoodAI Services, customize the user experience, and enhance our features. If you allow sharing, Self-Reported Information may be displayed in other users' accounts. Self-Reported Information is used to customize your user experience.

If, and only if, you have given consent to participate in FoodAI Research as described in the applicable Consent Document, we may include your Self-Reported Information in Aggregated Self-Reported Information disclosed to third parties for the purpose of publication in a peer-reviewed scientific conference and journal. FoodAI Research is intended to [state the purpose of the research...]. Towards the same goals, if you have given consent to participate in FoodAI Research, we may allow research contractors to access your individual-level Self-Reported Information onsite at FoodAI’s offices for the purpose of conducting scientific research, provided that all such research contractors will be supervised by FoodAI and subject to FoodAI’s access rules and guidelines. If, and only if, you have given consent to use of your individual-level data, we may provide your individual-level Self-Reported Information to qualified researchers for the purpose of scientific research and publication in a peer-reviewed scientific conference and journal. When your Self-Reported Information is being used for research purposes, pursuant to FoodAI Research, research onsite at FoodAI, it will never be combined with your Registration Information.

If you do not give your consent to participate in FoodAI Research, FoodAI may still use your Self-Reported Information for purposes such as quality control or other R&D activities. Self-Reported Information used for such purposes may be included in Aggregated Self-Reported Information disclosed to third-party research partners who will not publish the information in a peer-reviewed scientific conference and journal.

How We Use User Content and Web Behavior Information

FoodAI uses User Content to provide our Services and improve the overall user experience. By submitting, posting, or displaying User Content, you give FoodAI a non-exclusive license to use any User Content that you submit, post, or display on or through the Services, as further described in the Terms of Service. FoodAI may make such User Content available to other companies, organizations, or individuals with whom FoodAI has relationships, and to use such User Content in connection with the provision of those services. FoodAI, in performing the required technical steps to provide the Services to our users, may also (a) transmit or distribute your User Content over various public networks and in various media; and (b) make such changes to your content as are necessary to conform and adapt that content to the technical requirements of connecting networks, devices, services, or media.

Web Behavior Information is collected through log files, cookies, and web beacon technology during a visit to the FoodAI website. Web Behavior Information is used to improve our Services and the overall user experience, and if you have given consent to participate in FoodAI Research as described in the applicable Consent Document, your Web Behavior Information may be used and disclosed to third parties in aggregate form for FoodAI Research intended to be published in a peer-reviewed scientific conference and journal. If you do not give consent to participate in FoodAI Research, we may still use your Web Behavior Information for R&D purposes as described above, which may include disclosure of aggregated Web Behavior Information to third-party non-commercial partners who will not publish that information in a peer-reviewed scientific conference and journal.

Log Files. When users visit our website, FoodAI gathers certain information automatically and stores it in log files. This information includes Internet Protocol (IP) addresses, browser type, referring/exit pages, operating system, date/time stamp, and clickstream data (i.e. a list of pages or URLs visited). This information may be linked to a particular user’s profile ID. We use this information to analyze trends, administer the site, track users' movements around the site, identify and resolve issues, and gather demographic information about our user base as a whole.

Cookies. Cookies are text files downloaded to your browsing device (for example, a personal computer or a laptop) when you visit a website. We use cookies to help us understand how the website is being used and improve your overall experience with our services, such as remembering your user account and preferences. We do not use cookies to deliver advertisements.

Web Beacons. A web beacon is a clear graphic image that is loaded by your web browser when it accesses a website and that records a user's visit to a particular web page. We, or third parties that work for us, may place cookies and web beacons on our website, in our emails, and in our advertisements that appear on other websites or in emails sent by others that mention our services with our permission. The purpose of our web beacons is to support operation of our website and to offer additional services through targeted advertisements. For example, we may use beacons to determine when someone views a web page, count how many individuals visit our website after clicking advertisements placed on other websites, or count how many people have created an account after viewing an advertisement we placed. Web beacons may also help us determine the effectiveness of an email campaign because the beacons can count the number of individuals who open an email or forward it to others. We use this Web Behavior Information to better tailor our marketing to you and may also use this information to customize content on our website, enable a shopping cart, or conduct research. Third parties only collect anonymous Web Behavior Information through the use of web beacons, allowing statistical analysis relating to the performance of our advertising.

If you wish to disable web beacons, it is possible to prevent your browser from loading them, although there is not currently a standard method for doing so.

Information Sharing

FoodAI gives you the ability to connect with other individuals who have FoodAI accounts through our sharing features. For some features, opt-out is required to avoid notifications. In addition, you may choose to disclose, through other means not associated with FoodAI, any part of your Personal Data to friends and/or family members, groups of individuals, third-party service providers, and/or other individuals. We recommend that you make such choices carefully.

Personal Data, once released or shared, can be difficult to contain. FoodAI will have no responsibility or liability for any consequences that may result because you have released or shared Personal Data with a third party. Likewise, if you are reading this because you have access to the Personal Data of a FoodAI user through a multi-profile account, we urge you to recognize your responsibility to protect the privacy of that person. It is incumbent upon users to share Personal Data only with people they know and trust. Users with multi-profile accounts should use caution in setting profile-level privacy settings.

Sharing Discoveries

If you provide us Personal data about others on our website for the purposes of sharing a FoodAI discovery we will use the email address you provide and any additional information you provide to send a one-time email with the discovery and an invitation inviting him or her to visit the site. FoodAI stores this information for the sole purpose of sending this one-time email. Your friend may contact us to request that we remove this information from our database.

Information Disclosure

We do not sell, lease, or rent your individual-level Personal Data without your explicit consent. As a general rule, FoodAI will not disclose your individual-level Personal Data to any third party, except under the following circumstances:

FoodAI may disclose Personal Data for the following reasons:

Information Disclosure Required By Law

Under certain circumstances Personal Data may be subject to disclosure pursuant to judicial or other government subpoenas, warrants, or orders, or in coordination with regulatory authorities. You acknowledge and agree that FoodAI is free to preserve and disclose any and all Personal Data to law enforcement agencies or others if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal or regulatory process (such as a judicial proceeding, court order, or government inquiry) or obligations that FoodAI may owe pursuant to ethical and other professional rules, laws, and regulations; (b) enforce the FoodAI TOS; (c) respond to claims that any content violates the rights of third parties; or (d) protect the rights, property, or personal safety of FoodAI, its employees, its users, its clients, and the public. In the event we are required by law to make a disclosure, we will notify you through the contact information you have provided to us in advance, unless doing so would violate the law or a court order.

Linked Websites

FoodAI may provide links to third-party websites operated by organizations not affiliated with FoodAI. FoodAI does not disclose your Personal Data to organizations operating linked third-party websites. FoodAI does not review or endorse, and is not responsible for, the privacy practices of these organizations. We encourage you to read the privacy statements of each and every website that you visit. This Privacy Statement applies solely to information collected by FoodAI.

Your Choices Regarding Your Information

You can opt-out of receiving certain messages or notifications from us by logging into your FoodAI account and changing Notifications Setting. Please note that you may not opt-out of receiving non-promotional messages regarding your account, such as technical notices or Service-related emails.

You can use the browser that you are viewing this website with to enable, disable or delete cookies. Please note that if you set your browser to disable cookies, you may not be able to access secure areas of the website and other parts of the website may also not work properly.

Correction of Personal Data

If your Personal Data changes, you may correct or update your Registration Information via your Account Settings page. You may also correct or reset Self-Reported Information entered into a survey, form, or feature from within your account.

Children's Privacy

FoodAI is committed to protecting the privacy of children as well as adults. Neither FoodAI nor any of its Services are designed or intended to attract children under the age of 13. A parent or guardian, however, may collect data from, create an account for, and provide Self-Reported Information on behalf of his or her child. The parent or guardian assumes full responsibility for ensuring that the information that he/she provides to FoodAI about his or her child is kept secure and that the information submitted is accurate.


To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of information, FoodAI uses a range of reasonable physical, technical, and administrative measures to safeguard your Personal Data, in accordance with current technological and industry standards.

Please recognize that protecting your Personal Data is also your responsibility. We ask you to be responsible for safeguarding your password and other authentication information you use to access our Services. You should not disclose your authentication information to any third party and should immediately notify FoodAI of any unauthorized use of your password. FoodAI cannot secure Personal Data that you release on your own or that you request us to release.

Changes to This Privacy Statement

This Privacy Statement was last updated July 15, 2020. Whenever this Privacy Statement is changed in a material way, a notice will be posted as part of this Privacy Statement and on our account login pages for 30 days. After 30 days the changes will become effective. In addition, all users will receive an email with notification of the changes.

Contact Information

If you have questions about this statement, please contact us at this address:

Living Analytics Research Centre
School of Information Systems
Singapore Management University
80 Stamford Road
Singapore 178902
Phone: +65-6808-5227
Email: larc@smu.edu.sg